International Student Well-Being

Duration: 11 Weeks

Role: Product Designer, UX Researcher

Team: Jorina Chen, Cayson Yim, Katherine Phung, Giselle Helding, Joshua Moon

Type: Mobile Application

Tools: Figma, Zoom, Google Suite, Google Scholar, Miro, Slack, Discord, Storyset

Context: OpenIDEO design challenge on digital thriving at UCI

Result: Tied for 1st place and invited to tour Riot Games headquarters

Project overview of the International Student Well-Being case study
Illustrates how the group explored the problem presented by OpenIDEO's design challenge.
Includes the who, what(+), and what(-) that the team used to explore their design space.
Includes the where, when, and why that our team used to explore our design space.
Presents the 3 main secondary sources that the team used to understand their current design question.
Describes the research and ethical frameworks used by the team.
Illustrates the key findings the team had from their pilot observations and interviews.
Describes the core stakeholders which included international students, professors, and professionals.
Describes how the team conducted 15 stakeholder interviews to better understand how might we support well-being & build understanding of the challenges that international students in the U.S. face in order to break the cycle of pressure due to jobs.
Shows an affinity diagram of the interview and observational data collected.
Includes the final iteration of the team's design question.
Showcases the teams prototype brainstorm, which includes workshops, tutorials, and a mobile application.
Illustrates 3 storyboard images for how the mobile application is intended to be used.
Image of the team's interaction flow diagram.
Low-Fidelity Prototype of how users find a mentor, search, and access tutorials.
The team's thematic analysis which includes collect, group, label, and themes category.
Continuation of the team's thematic analysis which includes the team's four main themes.
The team's style guide which includes the typography and color palette.

Prototype: Sign-Up Flow

Prototype: Tutorials Flow

Prototype: Help Chat Flow

"Illustrates the team's next steps of usability testing, engagement within university and professional settings, and hosting focus groups.
Depicts the three main takeaways of collaboration is key, practice makes perfect, and iterate, iterate, iterate
Thank you slide for Dr.Hubbard, Riot Games, IDEO, Fair Play Alliance, Joan Ganz Cooney Center at Sesame Workshop.